Every year the Human Resources Development Authority (HRDA) approves and subsidies training programmes which are considered of high priority for the organisations. These training programmes are offered free of charge for the corporations who satisfy certain criteria set by the HRDA.

CIIM offers various HRDA subsidized courses, and we will be continuing to introduce more. Please see our available Vital training courses below and apply today!

Innovative Performance Management System for Professional Services eLearning Course

8 and 10 September 2020
(14 hours)

Most professional service organizations do not have a performance management system in place that measures firm productivity across the production, delivery and promotion of services, and identify corrective actions that are required.

Innovation in the Customer Servicing Chain for Profitable GrowtheLearning Course

15 and 22 October 2020
(14 hours)

For service companies, customer service delivery is the most important function. Yet, most companies often fail to meet customer expectations, or deliver their services without considering the cost in servicing their customer, as well as tending not to recognize the differences among strategic segments and providing a one-fit-all solution.

Innovative Performance Management System for Professional Services eLearning Course

20 and 27 October 2020
(14 hours)

Most professional service organizations do not have a performance management system in place that measures firm productivity across the production, delivery and promotion of services, and identify corrective actions that are required.

Sustainable Business Plans for Small to Medium Hospitality EnterpriseseLearning Course

3 and 10 November 2020
(14 hours)

Hospitality industry in Cyprus is booming. Strategy, planning and especially innovation are vital firm success factors and can be responsible for the performance and the growth of an organisation. The small and medium sized companies play valuable role in the economy, particularly in the current economic climate.

eLearning CourseInnovative Strategic Planning for Smaller Enterprises

5 and 12 November 2020
(14 hours)

This practical training will offer a strategic planning toolkit to help entrepreneurially inspired owner-managers – directors to craft an expansionary development plan, building on the growth horizons: boosting their competitiveness in core business activities, exploring new business model and innovation practices and building strategic alliances in the market.