Executive Development Programme

Executive Development Programme (EDP)

OVERVIEW

The Executive Development Programme (EDP) is an all-inclusive management enhancement programme designed to meet the needs of today’s managers, supervisors and team leaders – our associates also consider it as a “mini” MBA.

The approach to learning is highly interactive with a blend of best practices, principles and skills that can be taken back to the job and be immediately applied.

Decision-making exercises, role play and other action-based learning activities are also used to help participants discover more about their own management, teamwork and leadership style.

The trainers bring real world business experience and keep the content pragmatic and current with managerial techniques that respond to today’s work environments.


SCHEDULE OF MODULES

The modules will be delivered at CIIM Nicosia ( View Map ) as per the following schedule. The training hours for all modules are 08:30 - 17:00.

CORE MODULES: Management Essentials - 49 hours of training on the four most important managerial practices.

OPTIONAL MODULES: To complete the EDP learning route, participants need to attend at least two of the offered specialised modules, or to attend all four should they wish to.

Effective Communication

Training day to be announced

Overview:

In today’s complex and fast changing business environment, effective communication is essential for individual, team and organisational success. The aim of this module is to equip participants with the skills, knowledge and confidence to communicate with consistent and positive impact.

Objectives:

  • Explore different styles of communication and the dynamics emerging from them
  • Listen with integrity and build trust with others
  • Understand where communication can go wrong and know how to put it right
  • Build trusting relationships with colleagues and clients
  • Practice the communication skill set and receive feedback on performance

Outline:

Introduction of trainer and participants

  • Course and Individual goals
  • The importance of participation

What is Communication

  • Why should I be concerned with communication?
  • Models of communication
  • Understanding why communication can go wrong

The Effective Communicator

  • The importance of non-verbal communication
  • Building rapport, showing empathy and practicing active listening

Individual Differences in Style

  • Self-assessment: What is your style?
  • Understanding different styles and how to work together

Building lasting relationships

  • Motivation
  • Trust
  • Johari Window

Leadership Development

04 & 05 April 2017, 08:30 - 17:00

Overview:

Being a successful leader demands the effective management of people and organizations. Leaders and managers need to develop the highly valuable skills of managing and understanding people at individual, group and organizational levels. This understanding is essential for managers at all functions and levels in order for them to contribute to their organizations’ objectives and increase their prospects of a successful professional career.

Objectives:

  • Consider key managerial and leadership skills
  • Consider the drivers of individual behaviour that contribute to the development of a motivated, satisfied and productive workforce
  • Examine how to motivate yourself and others
  • Consider how to deliver feedback and difficult messages
  • Design and build high performance teams
  • Learn techniques to coach others
  • Identify your current managerial and leadership skills and identify strengths and opportunities for improvement
  • Identify reasons why people should be led by you
  • Develop an appropriate and realistic action plan for future development

Outline:

Pre-work

  • Completion of the Work Interests Schedule and Belbin

Introduction

  • Management and leadership in challenging times
  • Authentic leadership
  • What got you here, won’t get you there – career derailment issues
  • Your leadership network

Motivation and engagement

  • Understanding your own and others’ goals and motives
  • Debrief of the Work Interests Schedule
  • Cross-cultural difference
  • Managerial counseling

Contingency and situational leadership

  • Delegation skills
  • Delivering effective feedback
  • Case studies - changing others’ behaviour
  • Delivering bad news
  • Understanding personal leadership - why should anyone be led by you?
  • Vision and values, situation sensing, being different, sharing a weakness, authentic communication

Structure and balance in teams

  • Forming and reforming teams
  • Team design - debrief of Belbin
  • Delivering bad news
  • Coaching for performance – the GROW model
  • Paired action planning with coaching

Finance and Accounting for Non-Financial Managers

09 & 11 May 2017, 08:30 - 17:00

Overview:

By understanding financial statements, managers will be able to identify the financial strengths and weaknesses of their own organisation together with other companies in which they may have an interest.

Particularly, possessing the ability to interpret key information contained in the annual financial statements can assist managers to better manage their firm/department, both in a crisis or financial growth.

Objectives:

  • Understand the principles involved in preparing financial statements
  • Interpret and use the information contained in the annual financial statements
  • Understand the budgeting and reporting process
  • Appreciate the limitations of financial statements
  • Master practical tools of financial analysis
  • Comprehend the cost structure and the cost optimization process
  • Identify ways of increasing cash flows

Outline:

Introduction

  • The nature of accounting and finance and their role in the management process
  • Communicating financial performance
  • The regulation of accounting information
  • Key financial statements

Understanding the income statement in terms of performance

  • Measuring and reporting overall profitability – P&L account structure
  • Definition of revenue and expenses, profit formula
  • The recognition problem of revenues and expenses, accrual vs. cash basis
  • Current vs. capital expenses
  • Depreciation as a non-cash item, depreciation rules in Cyprus, depreciation - taxes - cash flow dilemma
  • Interpreting the income statement: tracing growth in revenue, costs and income
  • Common-size income statement technique

Understanding the Balance Sheet as a position statement

  • General structure of the Balance Sheet
  • 2 types of assets, 2 types of liabilities, equity
  • Current versus fixed assets
  • Definition of “Capital employed”
  • Interpreting the Balance Sheet with reference to gearing and liquidity

Understanding the Cash Flow statement

  • How much cash does your main business earn? Analysis of operating activities
  • Impact of investing activities
  • Financing activities
  • General format of the Cash Flow statement

Interpretation of financial statements: ratios

  • Types of ratios and principles of Ratio Analysis, vertical vs horizontal analysis
  • Profitability ratios: Margins vs Returns. Key drivers of profitability
  • Solvency ratios
  • Net working capital ratios

Financial planning process

  • Steps of financial planning process
  • Forecasting sales and net income
  • Constant growth planning
  • Budgeting
  • External financing needed EFN/plug
  • Variance analysis. KPIs.

Break-Even Analysis and Cost Optimization

  • Types of costs
  • Fixed costs vs variable costs
  • Practical tool: Cost-Volume-Price (Break-Even) analysis
  • Break-Even point formulas
  • Cost Optimization

Practical examples, cases and illustrations from local and international companies are provided for each topic

Strategic Planning and Competitiveness

21 & 23 June 2017, 08:30 - 17:00

Overview:

In today’s business world it is of utmost importance that managers understand strategic concepts and be able to contribute to their company’s strategy and competitive analysis. These are not skills that are acquired through everyday work, but rather, by practicing the process and learning how to use strategy tools. Managers should become aware of how to use tools used for strategic analysis and assist their personnel in understanding the strategy development process.

Objectives:

  • Understand strategic concepts
  • Acquire knowledge and tools for developing an effective strategy
  • Understand the process of strategic planning
  • Practice tools to create insight into the industry, markets, the company and the competition
  • Learn how to synthesize insights to come up with strategic options
  • Understand how to successfully implement the company’s strategy

Outline:

Introduction

  • What is strategy?
  • How firms gain competitive advantage?
  • The strategy planning process

Industry Analysis

  • PESTEL analysis
  • Industry structure – the five-forces model
  • Sources of Competitive Advantage

Exercise

  • Identifying trends in your industry

Market Analysis

  • Market segmentation
  • Segment profiling and prioritization

Exercise

  • Identifying market priorities

Company Analysis

  • Porter’s generic strategies
  • Core Competencies

Competitive Analysis

  • Profiling competitors
  • Competitor mapping

Exercise

  • Competitor positioning

International Competitiveness

  • Foreign market entry strategies
  • Market Selection
  • Choosing the right entry mode

Strategic Options Selection

  • Identifying strategic options
  • Selecting options

Exercise

  • Option identification and selection

Strategy Execution and Monitoring

  • Developing the implementation plan
  • Managing execution through Key Performance Indicators

Project Management Essentials

25 April 2017, 08:30 - 17:00

Overview:

As projects are integral part of business life and often have significant impact on business success and failure, it is imperative that managers have a good understanding of how projects are identified, prioritised and managed to produce business benefits.

Through application of real case studies participants will become exposed to selection and initiation of projects, the roles and responsibilities of the project manager and business stakeholders. Special emphasis will be placed on stakeholder management, as this is one of the most critical tasks of the project manager.

Objectives:

  • Understand the critical success factors for delivering benefits through projects
  • Become exposed to organisational structures that foster project-based management
  • Understand the role of project manager and business stakeholders
  • Be able to plan, execute and control a project
  • Learn how to manage resources; budgets and people

Outline:

Introduction to Project Management Framework

  • A quick review of the Project Management Framework
  • How the project management standards work
  • Project Selection Methods
  • The importance of the Project Charter

Project Planning: Scope Management

  • Establishing the performance baseline of the project
  • Identifying project requirements
  • Define the Project Scope
  • The Scope Baseline elements

Schedule Management

  • Establishing the Schedule baseline
  • Estimating Activity Resources and activity durations
  • Develop a realistic schedule

Cost Management

  • Establishing the Cost baseline

Project Execution

  • Roles and Responsibilities
  • Managing People and Teams

Project Monitoring and Controlling

  • Identifying variances
  • Understanding and presenting project performance
  • Project Forecasting
  • Reporting

Marketing and Customer Service

24 & 25 May 2017, 08:30 - 17:00

Overview:

Marketing is one of the most important profit-making corporate functions. With the rapid evolutions in technology and the emergence of new forces in the international marketplace, marketing is inundated with the difficult task of maintaining consistency and clarity in the corporate messages across a complex web of different new and old media.

Customer service excellence, albeit a challenging task to achieve, has the potential to transform an organization and offer benefits on a number of levels. To do so organizations need to navigate themselves through the complicated notions of service quality and customer care.

Therefore, it is essential for executives today to have a thorough understanding of the customer – a solid understanding of the intricacies of customer behavior paves the way for optimum marketing practices, and the marketing know-how to achieve success.

Objectives:

  • Understanding the role of contemporary marketing and its importance in the current economic conditions
  • Analysing evidence from business practice on the significance of marketing for corporate success
  • Understanding customers, their preferences and behaviour: marketing as the ears and the eyes of the organization in the marketplace
  • Appreciating the value of marketing for an organization: achievement of a competitive advantage and customer delight as the cornerstones of marketing
  • Orchestrating an increasingly complex media presence: maintaining consistency and clarity across different marketing and communication tools and media
  • The importance of customer relationship management for contemporary business practices, the inherent challenges, and the secrets for successful relationship development and management

Outline:

Contemporary marketing revisited

  • Its role and importance in the current economic landscape

Business practice evidence

  • The significance of marketing for corporate success and long-term profitability

Customers

  • The essence of business practice and the focus of all marketing activities
  • Understanding the preferences and behavior of customers
  • Imposing logic upon the perceived irrationality of the decision maker

Creating and sustaining competitive advantages in an increasingly competitive marketplace

  • The power of customer delight

Managing the media presence conundrum

  • Maintaining presence, relevance, clarity and consistency across marketing and communication campaigns

Managing the internal forces complexity

  • The importance and use of internal marketing

Customer relationship management

  • Understanding the significance of customer relationship management for the achievement of loyalty and repeat patronage
  • Appreciating the challenges encountered in focusing an organization on relationship management
  • Strategies for developing and managing customer relationships

Customer service and service quality

  • The achievement of service excellence
  • Optimal management for customer delight
  • Moments of truth, critical incidents, service failure, and service recovery - can they too lead to customer delight?
  • Strategies for developing and managing customer relationships
  • Positioning, branding, and communicating for service excellence
  • Analysis and evaluation of successful contemporary examples
  • The importance of creating an exceptional customer service experience & customer delight in your business
  • The usefulness of customer complaints to improving operations & customer service
  • Dealing with complaints and "difficult" customers: an opportunity to improve operations
  • Handling different types of customers in different ways
  • Using emotional intelligence skills to improve customer service & sales

Effective Sales Techniques

30 May & 01 June 2017, 08:30 - 17:00

Overview:

In business today it is vital that sales and business development professionals at all levels be able to effectively sell their products and services in, what has become, an extremely competitive environment. Ultimately this will lead to increased efficiency, higher productivity and thus revenue increase to their organisations.

The business arena has become highly fast pace, technology and other factors constantly changing and thus professionals need to be up to date on both know-how and skills.

Success requires a special set of sales skills and techniques that will enable managers to sell effectively, gain trust and build relationships that will enable long term relationships to be formed; these will prove the vital ingredient for sustaining business over time.

Objectives:

  • Understanding the importance of research prior to selling
  • Understanding the skills and techniques involved in effective ‘selling’
  • Considering practical techniques to properly prepare for the sales pitch
  • Understanding the importance of a clear structure for making the ‘sale’
  • How to deliver the sales pitch with clarify, confidence, and persuasion
  • Learning how to handle question and answer time effectively and deal with difficult audience behaviours
  • Gaining commitment – (learn how to handle of objections and close the sale)
  • Learning how to us visual aids appropriately to support your sales presentation
  • Improve the delivery through an increased awareness of body language, gestures, eye contact and vocal techniques

Outline:

Introduction

  • What is selling?
  • Selling products, ideas and perceptions
  • Sales skills and competencies
  • When to use sales skills
  • Workshop and discussion

Sales Process

  • Preparation and research
  • Understanding the needs of organizations
  • Developing and proposing your solutions to address needs
  • Getting commitment to your proposals

Steps in preparing the sales pitch

  • Who do you need to talk to?
  • Decision makers, influencers, others
  • What do you need to find out about them?
  • What information do you need from them?
  • Their objectives, current priorities, etc.
  • How to prepare and research
  • Exercise and discussion – preparation and research for your current sales situation

Understanding the needs of your audience

  • Questioning the needs
  • Establishing the current situation
  • Uncovering the needs
  • Finding out more with probing questions
  • Replaying the needs for confirmation
  • Exercise

How to make an effective sales presentation

  • The key elements to consider

Delivering the sales pitch

  • Overcome your fear of speaking: The importance of remembering your strengths and positive thinking
  • Body language: Understanding the relationship between facial expressions, walking patterns, gestures and eye contact when presenting
  • Practicing a whole range of techniques: Hints and tips for effective sales presenting
  • Exercise: Delivering the sales pitch

Closing the Sale

  • How to identify and overcome objections and difficult audience behaviour
  • Handling questions
  • How to negotiate
  • How to close the sales pitch and achieve the result you need

Strategic Human Resource Management

30 June 2017, 08:30 - 17:00

Overview:

Strategic Human Resource Management is concerned with managing the human resources of an organization in a way that aligns with, and can support, the business strategy and the long-term organizational goals.

As such, Strategic Human Resource Management views the human resources and the Human Resource Management practices as a critical asset of the organization that can constitute the main source of competitive advantage in the current hyper-competitive business landscape.

Most organizations today realize the vital role that its people play in driving value, and as such Strategic Human Resource Management is characterized by many as one of the most important and influential concepts in the field of management in the last decades.

Despite the fact that organizations currently recognize the role of human resources in creating value for various stakeholders, the effective combination and fit of different HR functions (e.g., recruitment, selection, training, rewarding) and the alignment of the business strategy and long-term organizational needs with the human capital remains a challenging task for managers. Nonetheless, when this horizontal and vertical alignment is effectively achieved, the organization can leverage employees’ knowledge, skills and abilities, can enjoy higher employee motivation and commitment, and can ultimately ensure a greater chance of sustained organizational success.

Objectives:

  • Understand the essential functions of Strategic Human Resource Management and be in a position to apply its main concepts to practice
  • Identify the different HR practices and determine their role in achieving competitive advantage for the organization
  • Distinguish and contrast Strategic Human Resource Management to more traditional approaches to HRM
  • Design and align HR strategies and policies to support the implementation of the business strategy
  • Interpret and analyse the internal and external environment of organizations and evaluate its role in formulating an effective HR strategy

Outline:

Introduction to Human Resource Management

    • The philosophy, theories, goals and characteristics of HRM
    • Different HR practices and functions and analysis of recent trends
    • The evolution of HRM

From traditional HRM to Strategic HRM

    • The difference between the traditional and the strategic approach to HRM
    • High performance work systems (HPWS)
    • Managing the change and transition from a traditional HRM to a Strategic HRM approach

Understanding the “strategy” behind Strategic HRM

    • Understanding corporate, business and HR strategy
    • Achieving alignment between the business and HR strategy

Formulating an effective HR strategy

    • Key stakeholders and their needs
    • The resource based view
    • Analysing and developing resources and capabilities

Achieving competitive advantage through HR

  • The role of HR in achieving competitive advantage
  • Making and implementing strategic HRM decisions

WHAT YOU CAN EXPECT

Key Benefits to Organisations

  • Develop the brightest staff into effective, professional managers
  • Enhance your company’s competitiveness and profitability
  • Help your employees to realize their full potential – for themselves and their company
  • Motivate your employees to develop and implement your organisation’s strategy
  • Inspire your employees to devote their talents to your company’s success

Key Benefits to Participants

  • Understand how successful businesses are run from an all-round perspective
  • Gain a broad understanding of managerial concepts and techniques
  • Practice implementing the key functions of a manager through hands-on exercises
  • Develop the ability to engage, recognize and motivate others
  • Examine proven tools to set and manage performance expectations
  • Discover ways to work through difficult conversations and discipline issues
  • Learn to lead effective teams and manage difficult conversations and discipline issues

WHO SHOULD ATTEND

The EDP is designed for professionals seeking to gain effective, practical know-how in areas that are considered essential for today's businesses.

For some it will be an opportunity to gain a broad-based overview of many of the topics covered in an MBA programme, whilst for others it will be a chance to renew their skills and learn new practices.

This training programme is particularly beneficial, but not limited to, the following:

  • Senior managers who need to refresh their knowledge
  • Mid-level and newly appointed managers
  • Supervisors and Team leaders
  • Project leaders
  • Professionals with technical expertise who have been promoted into management or team leadership positions

FACULTY

All CIIM Executive Education programmes are developed and taught by CIIM resident and visiting faculty who are widely recognised as skilled professional trainers with local and international business experience. Through many years of business consulting and teaching experience, CIIM faculty develop innovative long-lasting practical concepts that shape the practice of your daily professional responsibilities. The result is a practical educational experience which is designed to have an immediate effect into your business environment.

   

Clive Rubery

Clive Rubery ( View Bio )

Expertise: Team and Individual Leadership Development, Industrial Relations, HR Management

Trainer of the Leading People and Organisations module

Olga Kandinskaia

Olga Kandinskaia ( View Bio )

Expertise: Accounting and Finance, Financial Management, Advanced Corporate Finance, Financial Risk Management

Trainer of the Finance and Accounting for Non-Financial Managers module

Paris Kleanthous

Paris Cleanthous ( View Bio )

Expertise: Strategic Planning and Competitiveness, Strategic Innovation and Marketing, Economics, International Business Development

Trainer of the Strategic Planning and Competitiveness module

Lefki Angeli

Lefki Angeli ( View Bio )

Expertise: Management Development, Coaching, Emotional Intelligence

Trainer of the Effective Communication module

 

Andreas Solomou

Andreas Solomou ( View Bio )

Expertise: Project Management, Project Planning, Certified PMP holder, Certified Microsoft Trainer

Trainer of the Project Management Essentials optional module

 

Yannis Pollalis

Yannis Pollalis ( View Bio )

Expertise: Strategic Marketing, Strategic Management, e-Business Development, Leadership, Emotional Intelligence

Trainer of the Marketing and Customer Service optional module

 

Thomas Poutas

Thomas Poutas ( View Bio )

Expertise: Sales Management, Sales Process Management, Change Management, Business Process Management, Team Leadership, Time Management

Trainer of the Effective Sales Techniques optional module

 

Alexandros Papalexandris

Alexandros Papalexandris ( View Bio )

Expertise: Defining Strategies, Human Resource Management, Performance Management

Trainer of the Strategic Human Resource Management optional module

 

Trainer Bio

Lefki is a graduate and former practitioner in sociology and psychology and as such, she has a strong understanding of human behaviour and the motives that drive this.

During her 20+ year professional journey Lefki has worked in an array of fields including primary, secondary and adult education, psychology, sociology, corporate market research and most recently, learning and development.

With an innate passion for human improvement and development, in all the positions Lefki has held, she has actively sought to be involved in, or entirely responsible for the training and development of those around her including colleagues and clients. As a result of this she has extensive experience in the training of business professionals of all levels and across industries and areas of specialty as well as in the teaching and coaching of children, and parents.

During her 15 years training experience, Lefki has taught a vast gamma of subjects primarily within the area of personal and professional development. Some of her most prominent courses include emotional intelligence in the workplace, effective presentation skills in formal and informal settings, effective people management in the office, effective communication at work - from hearing to reflective listening. Other topics also include English as a foreign language and qualitative research.

Trainer Bio

Clive has had over 30 years experience of management development and personnel work in industries such as high technology, engineering, oil and gas, and civil engineering contracting. The companies he has worked for include Rolls Royce and Cementation.

His last position before becoming a full time consultant was as Divisional Personnel Manager for the Civil and Specialist Engineering Division of Trafalgar House. He has line management experience and also wide experience of all aspects of Personnel Management particularly Industrial Relations and Management Development and Training.

Clive has worked extensively overseas predominantly in the USA, the Middle East and continental Europe. His experience extends from an oil field in Wyoming to the shipyards of the Clyde.

At the end of 1985, Clive decided to change his career and work independently. Since then he has tutored, advised and managed a variety of training, management development, coaching and consultancy assignments mainly at senior management level. The countries in which he has operated include the UK & Continental Europe, USA, Australia, Brazil, India, Thailand, Russia, Singapore, Papua New Guinea, Chile and Costa Rica. His clients include Unilever, Philips, Balfour Beatty, Universal Music, Costain, Abbot Laboratories, Atomic Energy Authority, Credit Suisse, Pilkingtons, Bank of Scotland-Ireland, Amcor, Nestle and the Salvation Army.

Since 1986 Clive has been lecturing at London Business School on a part time basis covering a wide variety of executive programmes including ‘Senior Leadership Development’, ‘Interpersonal Skills for Senior Managers’ and the MBA Programme. He is a programme director at the Centre for Management Development at London Business School and a visiting Professor at the Indian School of Business, Hyderabad.

Clive is a Fellow of the Chartered Institute of Personal Development and a Managing Partner in the Partners Groups of Companies.

Trainer Bio

Olga Kandinskaia is Assistant Professor of Finance at CIIM and Director of the postgraduate programme MSc Management. She has over 20 years of local and international experience in business training. She teaches MBA and MSc courses and delivers corporate executive training. In Cyprus, she has recently trained professionals from organisations including Barclays Bank, CYTA, MTN, Confisio Managed Services, C Zackheos Property Valuations, Resolute Asset Management, Shamrock Shipping & Trading, PHC Franchised Restaurants, Hellenic Bank, Four Seasons Hotel and PricewaterhouseCoopers (Cyprus). Her expertise is in the areas of Accounting and Finance, Business Planning, Strategic Investment Decisions, Corporate Finance, and Financial Modeling. Her focus is on interactive, customized and practically relevant learning where theory is applied to real-life cases.

Olga joined CIIM as full time resident faculty in 2011. Prior to that, Olga had taught on MBA programs of the University of Greenwich (UK), the University College Plymouth, St Mark & St John (UK), MGIMO University (Moscow, Russia), Graduate School of International Business of the Academy of National Economy (Moscow, Russia), and as visiting professor at CIIM. Olga has an extensive record of publications which include two books and more than 50 articles in academic and business journals. Her main research and consulting interests cover the areas of strategic investment decisions, business planning, corporate valuations, e-learning and blended learning. Olga’s PhD research (1995) was in the area of financial derivatives as risk management tools. At that time she also had practical experience of working as a futures/derivatives broker.

Olga has demonstrated high evaluation results and excellent teaching skills with the ability to adapt to the competitive international environment. A student’s evaluation comment of her previous seminar with CIIM: “Informative, educational, helpful & enjoyable” (Finance for Non-Financial Managers, Executive Development Seminar for EMED Mining Company, January 2010). Olga’s most recent seminar for the EDP programme in October 2015 got excellent rating from participants.

Trainer Bio

Paris Cleanthous is an Associate Professor of Marketing and Strategy at the Cyprus International Institute of Management (CIIM). Paris is the director of the MBA and MPSM programmes at CIIM.

Prior to his appointment at CIIM, he was an Assistant Professor of Marketing at New York University’s Stern School of Business and a Lecturer at the University of Cyprus. He has also held positions at the International Monetary Fund, KPMG and Korea University.

Paris received his Bachelor of Science in Economics and Mathematics from the University of Michigan, Ann Arbor. He then continued his studies at Yale University where he received his Master of Arts, Master of Philosophy and Doctor of Philosophy in Economics. His fields of teaching and research are strategic innovation, marketing strategy, competitive advertising and market research.

Paris has consultancy experience in start-up business namely in market research, product innovation, new product targeting, positioning and promotion. He also has consultancy experience in governmental and academic forums.

Trainer Bio

Andreas Solomou has substantial experience in managerial positions. He has managed numerous projects in the fields of product development and education. Since 2006 he has been training professionals in various fields including project management.

He holds a master’s degree in business administration (MBA), and he is a certified project manager (PMP) by PMI (Project Management Institute), as well as a certified trainer of Microsoft (MCT). He also has an MCTS (Microsoft Certified Technology Specialist) certification for managing projects using information systems. He regularly delivers training to ECDL’s professional trainers regarding Project Planning.

Trainer Bio

Yannis Pollalis, is a professor of Strategic Management & Policy in the Department of Economic Science at the University of Piraeus in Greece since 1999, and since 2004 is the founder and Director of the Graduate Program in Economic & Business Strategy.

He has consulted, researched and published numerous articles on strategic marketing, management of information systems, strategy formulation, e-business development, leadership, emotional intelligence and leadership.

In the Greek private sector, Yannis has chaired numerous committees for the development of information systems and has been special technical consultant in many public sector projects (e-procurement for public services, e-NAYTILIA, Police on-line, etc.), especially in the areas of strategic business planning, reengineering, and procurement planning (Ministry of Commercial Shipping & Maritime Affairs, Hellenic Defense Systems, Ministry of National Development, Hellenic Post , Greek Exports Organization, National Bank of Greece, OTE, etc.).

In addition, he has served as a Keynote & Motivational Speaker and a consultant in issues of Leadership, Human Resources Development, Motivation for Employees, Coaching & Teamwork workshops (Train-the-Trainer), Marketing Planning, Strategic Planning, Performance Management & Measurement Systems (Dixons’ South Europe Group, IASO General Hospital, Hellenic Private Hospitals Organization, L’Oreal Hellas, Altec Telecoms, National Bank of Greece, Oriflame SA, Psimitis SA, Hermes Group-Cyprus, AMGEN Hellas, Yellow-Pages, Interamerican Insurance Group, ING Group, MDRT, LIMRA, GAMA Hellas, etc).

He has published 15 books in the areas of management, strategic planning, information management, e-business, marketing management, organizational behavior and business corporate strategy. His research has been funded by the Onassis Public Benefit Foundation, NATO’s Science & Research Program and the European Network for SMEs Research. He is in the editorial board for The International Journal for Information Management (IJIM), The Journal of Marketing & Operations Management Research and has served as Associate Editor for the Journal of Applied Systems Studies (JASS) and Editor for the International Journal of Economics & Business (SPOUDAI). He has served as a faculty member for iSchool during 1993-1998 and since 2002 he has been a visiting professor for the Summer Leadership Institute at Syracuse University, New York.

Trainer Bio

Thomas Poutas holds an MSc. in Organizational Sociology and Economy and he is an experienced Business Consultant, Trainer and Coach. For a number of years, Thomas has delivered executive seminars in various sectors and countries including Germany, CEEMEA and China. His most recent co-operations include multinational companies such as Lufthansa, Volkswagen, Deutsche Telecom/OTE, Veropoulos, Sony Ericsson, Samsung, Hyundai, etc.

Thomas has developed and delivered in-house and public workshops and trainings for more than 3,000 participants (Leaders, Executives and many employees from different cultures in CEEMEA) and training areas have included: Change Management, Business Process Management, Sales Management, Sales Process Management, Time Management, Balance Scorecard, People Leadership, LEAN- KAIZEN, Time Management, Intercultural Communication, Personal Positioning and others.

Furthermore, he has participated as co-ordinator and project manager in many European funded projects. In Cyprus and Greece he advised numerous companies in Business Performance Management.

Trainer Bio

Alexandros Papalexandris has more than 15 years consulting experience in the field of performance management and more than 10 years of experience in training and executive development, for which he has received numerous excellence in teaching awards.

He is an assistant professor at the department of business administration of the Athens University of Economics and Business (AUEB). He holds a BSc in Electrical and Electronic Engineering from Imperial College of Science Technology and Medicine, London and an MBA and PhD from AUEB.

He has worked at Deloitte and Touche Consulting as a senior consultant, and he has performed numerous consulting and research projects for private and public organizations in Greece, Cyprus and abroad.

His research has been published in leading international academic journals (e.g., Journal of Management, Journal of Management Studies, Long Range Planning, International Journal of Human Resource Management) and in international academic conferences (e.g., Academy of Management Conference, Conference of the Society for Industrial and Organizational Psychology, European Group of Organization Studies).


APPLICATION

The Management Essentials (Core Modules) consist of 49 hours of compulsory training as demonstrated in the "Schedule of Modules" section. To complete the EDP route, participants need to attend at least two of the offered optional modules, or to attend all four should they wish to.

  Gross Fee HRDA Subsidy* Fee after the HRDA subsidy*
Management Essentials (Core Modules) €1,783.00 €833.00 €950.00
Optional: Project Management Essentials €280.00 €84.00 €196.00
Optional: Marketing and Customer Service €550.00 €238.00 €312.00
Optional: Effective Sales Techniques €480.00 €168.00 €312.00
Optional: Strategic Human Resource Management €349.00 €119.00 €230.00

*The programmes have been approved by the HRDA. Organisations participating with their employees, who satisfy the HRDA's criteria, are entitled to the subsidy.

Due to CIIM's non-profit status, no VAT is charged. Fees include tuition, educational material, coffee breaks, refreshments and lunch.

Special Discounts:

  • 10% discount for 3 registered employees attending from the same organisation
  • 15% discount for 4 registered employees attending from the same organisation
  • For larger group bookings from the same organisation please contact us
  • CIIM Students and Alumni who will attend the programme without participating through their organisations will benefit from a 25% discount on the fee before subsidy and can remit their payment in instalments. CIIM Students and Alumni attending as employees of a company and will apply to the subsidy, will benefit from a 15% discount on the net fee of the programme. Please contact us for further information.
  • Unemployed individuals will benefit from a 15% discount on the fee before subsidy and can remit their payment in instalments. Please contact us for further information.

To proceed with your registration, please click the button below to apply online. Reservation of seat is subject to availability.

Apply here

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