Consulting Services

CIIM, in association with Thomas Poutas International Business Consulting, offers a number of services to help your company grow. With eighteen years of experience in business consulting, we have the knowledge, skills and resources to optimize your business processes, cut costs, increase profits and improve performance.

Strategic Management

We offer comprehensive Strategic Performance Management services. We can help you align corporate strategy, business processes and HR performance to make sure your company is maximizing its potential and meeting its goals.
Our method combines the use of Balance Scorecards, Business Process Management, LEAN management, personnel training and on-site business coaching to provide the gold standard for Strategic Performance Management solutions.


Financial Planning

To reach business goals, companies need to align their financial management with their business strategy. Effective financial planning is imperative to making the right business decisions.
We offer a range of financial consulting services to help our clients reduce cost, increase efficiency and improve profit.

Our services include:

  • Cash Flow Management
  • Performance measurement systems
  • Feasibility Studies
  • Business Plan Preparation
  • Evaluation of investment opportunities
  • Creditworthiness’ improvement
  • Long-term financing
  • Financial business position analysis

Business Operations

Greater operational efficiency is essential to business success and growth. Whether you are looking to make significant changes to your organization, improve performance or increase sales, we work with you to optimize current processes and develop new business methods.


Change management

Organizational change is a complex and daunting task for any company. We are here to guide you with a proven change management approach that ensures all changes are made in an orderly, controlled and systematic fashion.
Our Process based Performance Management (PPM) approach transforms business processes, making them faster, more efficient, less costly and more productive. Our approach takes into consideration the natural resistance to change within human nature and helps organizational members buy into change.


Business Process Management

Business Process Management (BPM) is a disciplined approach to designing, measuring and assessing business processes. We use simulations, analytics, key performance indicators, dashboards and other tools to help your company’s processes achieve targeted results aligned with your strategic goals.


LEAN Performance Management

LEAN Performance management is a highly analytical and effective approach to running an organization. It highlights the need to continuously improve, taking a long term and systematic approach by making small, gradual changes to business operations.
Each individual activity is examined. Any process that does not add value to the business is eliminated, increasing overall efficiency. Using this method, we can help struggling businesses make reductions in lead times, decrease errors reaching the customer, and increase labour productivity.

Our LEAN tools:

  • Total Quality Management (TQM)
  • Total Productive Maintenance (TPM)
  • KAIZEN (good change)
  • KANBAN
  • Single-Minute Exchange of Dies (SMED)
  • 5S Method
  • Plan-Do-Check-Act (PDCA)
  • Hoshin Kanri (Strategic Planning)
  • Just-in-Time
  • Mistake proofing
  • Production leveling
  • Visual Control
  • Cost of poor Quality
  • Value Stream Mapping
  • SixSigma Tools
  • SIPOC analysis (Suppliers, Inputs, Process, Outputs, Customers)
  • ISO 9001
  • Cost-Benefit analysis
  • Business Process Mapping

Sales Performance Management

We understand that the key to successful Sales Performance Management is creating harmony between Sales and Marketing. We help improve under-performing retail sales processes by examining all aspects, including the marketing function that affect sales.
Our Sales Performance Analytics (SPA) approach is based on LEAN Six Sigma Key Performance Indicators. This innovative method has been established in several sectors and has improved sales by up to 17%. In addition, we train your managers and employees to excel in both sales and marketing.


HR Personal Assessment

People are ate the core of a good business. Finding and training the right people is often one of the most important and difficult tasks facing any organization. It can make or break the efficiency, innovation and profitability of your company.
Our CAPTain reports assess personnel, scientifically measuring their competencies and strengths in the workplace. CAPTain shows how your employees solve problems, deal with clients and co-workers and behave within a team.

Our HR assessment services include:

  • Potential Analysis Middle Operative Management
  • Middle Operative Management
  • Online-Competence-Check
  • Systematic appraisals
  • Analysis of training requirements
  • Sales optimisation
  • Sales training
  • E-Recruiting
  • Manager audits
  • Management development
  • Training needs analysis
  • Sales Training Transfer
  • Competency Management
  • Management Information Systems
  • Interactive e-learning

Interim Project Management

Starting a new project? Let us help you! We offer project management services so that you can focus on your core business operations. We take care of the time consuming and costly tasks, including project coordination, administration and the integration of the new project into your existing organizational structure.
We are here to ensure the smooth and efficient completion of your company’s next project.

 

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Contact us

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22 46 22 46

jcxEraGgi execedu@ciim.ac.cy